Cookie Queen Charity Support Policy

1. Our Chosen Charity

Cookie Queen is proud to support Children’s Hospice South West as our primary charity partner. This means:

  • Our main charitable focus each year is directed towards Children’s Hospice South West.

  • We prioritise donations and fundraising support that directly benefit this charity.

2. Raffle Prizes and Donations

Because we focus our support on Children’s Hospice South West:

  • We are not able to offer raffle prizes or product donations to other charities or groups.

  • Raffle prizes and product donations are reserved for fundraising activities that support Children’s Hospice South West.

  • Any prize or product donation remains subject to availability and at our discretion.

3. Attendance at Fundraising Events (Other Charities and Groups)

If a charity or community group that is not Children’s Hospice South West is holding a fundraising event, we would be pleased to be considered for an invitation to trade at the event.

  • We will pay a pitch fee starting at £30, with the final amount depending on the size and nature of the event.

  • Pitch fees will be agreed in advance with the organiser.

  • Our attendance is subject to our availability, staffing, and operational commitments.

4. Additional Donations from Event Takings

A further donation from our takings at an event may be considered, depending on:

  • Our total sales at the event

  • Our costs and staffing requirements

  • Any other commitments we have at that time

Any additional donation:

  • Is entirely at Cookie Queen’s discretion

  • Will be agreed and confirmed after the event once we have reviewed our figures

5. Other Charity Requests

To keep our support focused and sustainable:

  • We are generally unable to support other charities or groups with raffle prizes, product donations, or regular financial contributions.

  • In exceptional circumstances, we may consider one-off support for other local causes, but this is not guaranteed and will be at our discretion.

6. How to Contact Us About Charity Support

Charities or groups wishing to invite us to an event should contact us by email:

Please include:

  • Name of the charity or group

  • Brief description of the event

  • Date, time, and location

  • Expected attendance

  • Details of any pitch fee proposed

7. Review and Updates

This policy may be updated from time to time to reflect our business capacity and commitments. All charity support remains at the discretion of Cookie Queen and is subject to change without notice.